Return and Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund process, subject to the following conditions:
1. Refund Window: You have 7 days from the date of receiving your order to request a return and refund.
2. Eligibility for Returns: To be eligible for a return and refund:
The item must be unused and in the same condition as you received it.
It must be in the original packaging.
3. How to Initiate a Return: To start the return process, please contact us within 7 days of receiving your order at [email address/contact form]. Provide your order number and the reason for your return, and our customer support team will guide you through the next steps.
4. Return Shipping:
Zero return shipping fee with Xccessories.in
5. Refund Process: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process the refund to your original payment method. Please note that it may take up to 5-7 business days for the refund to appear on your statement, depending on your payment provider.
6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [email address/contact form]. We will provide you with a return shipping label and issue a full refund or replacement.
7. Contact Information: If you have any questions or need assistance with a return or refund, please contact us at: [support@xccessories.in] [+91639035555]
Thank you for shopping with us! We strive to ensure that all our customers are fully satisfied with their purchases.